TV and device playback

Video is not supported in Stremio? Check the format.

When the same source works on one device but not another, the likely difference is codec, audio, HDR, or player support rather than the add-on.

Try these first

The fixes that usually work

  1. Play the same title from a source that is H.264 video with AAC or stereo audio. If that works, it is a codec limit on the device, not a broken setup.
  2. Avoid DTS and Dolby Vision sources on televisions and sticks that do not list support for them.
  3. Toggle hardware decoding once and retest a single file, then put it back if nothing changes.
  4. If the file plays on a computer but not the television, stop debugging the add-on - the device is the difference.

No sign-up needed for any of these. If none of them change anything, the free diagnostic checks the rest of the chain and tells you which stage is actually failing.

Paste your error

Common causes

What may be happening

  • The TV lacks the source's video or audio codec
  • DTS or surround audio is unsupported
  • A Dolby Vision profile is incompatible
  • Hardware decoding behaves differently on the device

A better process

Check the chain in order

  1. Test the exact source on another device
  2. Try a device-compatible source
  3. Compare SDR and supported audio formats
  4. Change hardware decoding once, then retest